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Next-Gen Device Management for Retail
The digital experience defines the retail experience — don’t leave that to chance. Optimize your entire device fleet to work for you at every point, from self checkout kiosks to smart point of sale systems, handheld scanners to advanced digital signage, and everything in between. Minimize IT burdens and maximize customer retention, loyalty, and your bottom line.
Empower your workforce and captivate your retail customers. Esper enables retailers of all sizes with the tools to manage POS and mPOS systems, kiosks for self-checkout, store navigation, information, or line-busting, tablets for inventory management, and digital signage.
Simplify device setup
Setup is fast and hands-off. Ship devices to locations with fully remote provisioning that update to the latest app version even if there are months between provisioning and delivery.
Lock down with kiosk mode
Ensure devices are used for educational purposes only. Lock devices in kiosk mode with custom permissions for educators or students that limits functionality to approved activities and helps protect student privacy.
Debug, diagnose and fix — remotely
Have the right tools when you need them most. Remotely control and debug devices in the field to quickly identify, diagnose, and fix problems.
Update safely in stages
Stage rollouts and easily push content to a test device, group of devices, or entire fleet based on custom groups and rules.
Protect students with SafeSearch
Ensure students are never exposed to unauthorized material updates or activities when using Esper’s applications with additional search engine filtering on computers, laptops, tablets, and phones.
Monitor devices with real-time tracking and alerts
Track devices in real-time and set up a virtual fence to ensure devices stay on mission. Trigger alerts when devices deviate, and take appropriate actions with remote control and troubleshooting.
Simplify device setup
Setup is fast and hands-off. Ship devices to locations with fully remote provisioning that update to the latest app version even if there are months between provisioning and delivery.
Lock down with kiosk mode
Lock down devices in kiosk mode with custom permissions for employees or guests that limit functionality to approved activities and dictate update schedules.
Debug, diagnose and fix — remotely
Have the right tools when you need them most. Remotely control and debug devices in the field to quickly identify, diagnose, and fix problems.
Update safely in stages
Stage your rollouts and easily push content to a test device, group of devices, or your whole fleet based on your custom groups and rules.
Monitor everything
Easily monitor your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage.
Proactive device alerts
Set the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration
Simplify setup
Setup is fast and hands-off. Ship devices with remote provisioning that update to the latest app version even if there are months between provisioning and delivery.
Lock down with kiosk mode
Keep your mission-critical devices on your mission with custom permissions for doctors, patients, or technical staff that limit functionality to approved activities.
Debug, diagnose and fix — remotely
Have the right tools when you need them most. Remotely control and debug your systems whether in hospitals or homes to quickly identify, diagnose, and fix problems.
Update safely in stages
Stage your rollouts and easily push content to a test device, group of devices, or your whole fleet based on your custom groups and rules.
Monitor everything, manage by exception
Easily monitor your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage.
Manage at scale with device groups
Set the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration.
Simplify device setup
Setup is fast and hands-off. Ship devices to restaurants with fully remote provisioning that update to the latest app version even if there are months between provisioning and delivery.
Lock down with kiosk mode
Lock down devices in kiosk mode with custom permissions for employees or guests that limit functionality to approved activities.
Debug, diagnose and fix — remotely
Have the right tools when you need them most. Remotely control and debug devices in restaurants to quickly identify, diagnose, and fix problems.
Update safely in stages
Stage your rollouts and easily push content to a test device, group of devices, or your whole fleet based on your custom groups and rules.
Monitor everything, manage by exception
With restaurant remote device monitoring, gain visibility on your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage.
Manage at scale with device groups
Set the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration.
Streamline setup and device provisioning
Touchless provisioning means bringing new devices or apps into your organization is truly seamless — simply ship devices to facilities and unbox them. They’ll automatically update as needed, even if there are months between delivery and provisioning.
Fully secure devices with hardened kiosk mode
Lock devices to a specific app (or subset of apps) with kiosk mode, ensuring they’re only used for business purposes. Add, remove, and update apps on the fly across as many devices as you need to.
Debug, diagnose and fix — all remotely
Remotely access, control, and even debug systems no matter where they are — across town or across the country. With fully secure remote access, you can easily identify, diagnose, and fix problems.
Manage at scale with device groups
Device grouping makes management easy across multiple locations or use cases — from in-truck tablets to warehouse management scanners, granular device grouping lets you set custom rules and utilize management tools the way it makes sense to you.
Monitor devices with real-time tracking, geofencing, and alerts
Track devices in real-time and set up a virtual geofence to ensure devices don’t “disappear.” Trigger alerts when devices deactivate or leave a specific area, and fully automate lockdown or factory reset protocols when specific criteria is met.
Update when it makes sense
Devices and apps need updates to stay secure, but timing these updates to avoid disruptions can be challenging. Esper’s staged update rollout system lets you update apps and devices on your own time — even if it’s in the middle of the night. No human interaction required.
Kiosk mode
Lock down devices in kiosk mode with custom permissions for employees and approved activities for customers to prevent misuse, the need for repair, and potential revenue loss.
Zero-touch deployment
Setup is fast and hands-off. Ship devices with fully remote provisioning that updates to the latest app version even if there are months between provisioning and delivery.
Telemetry data
Easily monitor your device fleet’s vitals with telemetry data such as battery levels, network connectivity, data usage, and storage to ensure business-critical functionality.
Drift management
Minimize device or software malfunctions by setting the compliance conditions for your devices or device groups and get alerts when a device has drifted away from your desired configuration.
Remote monitoring and management
When things go wrong you need the right tools to be able to identify, diagnose and deploy a fix, fast. Esper gives you the power to remotely control and debug your systems.
Zero-touch deployment
Setup is fast and hands-off. Ship equipment with remote provisioning that updates to the latest app version when your customer first boots it up—even if there are months between provisioning and delivery.
Telemetry data
Easily and remotely monitor your device fleet’s vitals from a single pane of glass. Get insights with telemetry data such as battery levels, network connectivity, data usage, and storage.
Supply chain support
Get connected and communicate directly with global ODMs. Together, we can help you build a custom device solution, complete with your desired OS image and specifications.
Remote customer support
When things go wrong you need the right tools to be able to identify, diagnose and deploy a fix, fast. Esper gives you the power to remotely control and debug your systems—even before your customers notice.
Long - term support and security patches
With Esper Foundation for Android, get access to Android security patches within 30 days of publication by Google and for up to 10 years—ensuring you can extend the life of your equipment.
Fine - grained control of updates
Get the tools to manage and deploy updates exactly when and where you want. With total control of your fleet’s OTA strategy, your firmware or software updates won’t interrupt a workout.
See how simple and easy it is to deploy, manage, and debug devices on Esper.
Captivate customers no matter the medium
Leverage retail software like customer centric apps and loyalty programs on dedicated devices to deliver personalized experiences across all channels.
Implement cost-saving benefits at scale
Centralize and automate your operations from the warehouse to the sales floor to deliver timely, effective solutions to your entire device fleet.
Unlock endless innovation
Keep customer experiences fresh and engaging by enabling interactive displays, dynamic signage, line busting tablets, mobile POS, and more.
What Our Customers Say
To support better customer and employee experiences across our POS, tablets, and other devices, we needed a solution that worked for our next generation enterprise Android apps. Esper is a true partner. Working with them allows us to move fast, save money, and now we can make strategic decisions about what hardware to use.
Mas Yoshida
Director, Next Gen Restaurant Technology, Taco Bell
In hospitality, Android-based in-room tablets create a meaningful connection between the guest and the hotel, giving the guest broad contactless control over their stay. Guests can order dining, make service requests, adjust room controls, and much more with a few taps of a screen. Esper enables the INTELITY platform to globally deploy and manage devices across all of a customer’s properties regardless of size. Through Esper’s DevOps platform we can do remote installation and reduce the reliance on IT support at each hotel.
Ira Dworkin
CTO, Intelity
Esper’s seamless deployment ensures that even patients who are not as comfortable with technology can successfully use our service. Device set-up is simple, there is zero configuration needed by the patients, and Esper’s full-service solution detects connectivity and sensor failures ahead of time and alerts the Spire team for proactive outreach to our patients, often before they even notice an issue.
Neema Moravej, PhD
Co-founder and Chief Scientist, Spire Health
Get Your Free Esper Device Solution Kit
Order our Esper-powered device today, and experience how easy it is to provision, manage and monitor the device with Esper’s DevOps platform.
Keep your hardware, firmware, and apps protected to the standards of top industry frameworks.
PCI DSS
PCI DSS validates Esper’s status as a secure cloud provider for Android mPoS.
SOC 2 Type 2
Esper’s SOC 2 Type 2 audit assessed 60+ security controls against best practices for service organizations.
ISO 27001
Esper is certified against a globally-recognized standard for a comprehensive security management system.
One Platform, Limitless Retail Tech Possibilities
Remote education
Administrator management
Classrooms and conference rooms
Student engagement
Libraries
IoT for education
Remote patient monitoring
Kiosks
Telehealth
Staff tablets
Handheld clinic devices
Digital signage and display
POS and mPOS
Electronic logging device (ELD)
Last-mile delivery
Warehousing management
Vehicle fleet management
Inventory management
Supply chain
Self-service check-in
Interactive kiosks
Digital signage
(m)POS
Food delivery
Kitchen display systems (KDS)
Retail POS solutions
Backend Ops
Customer self-service kiosks
Customer engagement
In-store promotions
Management oversight
Shopping carts
Inventory management
Self-service kiosks-Retail
Point of sale systems-Retail
Inventory management-Retail
Interactive signage-retail
Customer engagement - Retail
Digital signage-retail
Retail Analytics - Retail
Digital scanners-Retail
Digital workout machines
Fitness tracking and monitoring
Remote health monitoring
Fitness studio management
Streamlined device management tools for retail hardware
Esper is built for dedicated use cases, optimized for retail, and versatile by design for all your hardware needs. Start a trial today to see why our next-gen MDM platform is the best choice for retail devices.
Whether you manage a full device fleet in-house, contract IT services, or are an MSP offering IT services to retailers, we have the remote tools you need to streamline device management at scale.
Access, view, and control* any device in your fleet from anywhere in the world with a full suite of remote control tools featuring logging, bug reports, and a lot more.
Provisioning without headaches
Turn a 50-step provisioning process into just a few steps. Set everything up once, then let devices provision themselves upon boot. Say goodbye to laborious provisioning methods.
Maintain consistency at all times
Set up your desired experience for devices across locations, regions, or device type, then automatically enforce that state with advanced drift management tools.
Reuse, repurpose, refine
Tweak any setting at any time across any device or group of devices. Update apps and configurations or completely repurpose devices on the fly — no reset (or reboot!) required.
Full control from the command line
Give developers the tools they need, and they’ll build the things you want. Most tools integrate seamlessly with APIs and SDK. Welcome to tech stack nirvana.
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What Our Customers Say
We were looking for a way to manage our tablets as we shipped them out to stores. After finding and trying Esper we realized it was the right platform to help us fully optimize our operational procedures and get up and running fast.
Tom Falzani
Co-Founder & CPO at Lula Convenience
Parker’s customers have high expectations, so we decided to develop the most robust convenience store loyalty program in the region by listening to what our customers want — and on Esper we made that a reality.
Greg Parker
CEO at Parker’s Kitchen
What surprised me about Esper was the ease of use and deployment to our devices bundled with the amount of features that it offers. It is a complete package that allows me to take control of the devices within our company to remote manage without the need to have the device in my hands.
Retail customer on G2
Extensive Hardware Support — Off-the-Shelf or Full Custom
Vast hardware support
With support for over 1,500 devices across Android, iOS, or full custom, there’s plenty to choose from.
Keep your hardware, firmware, and apps protected to the standards of top industry frameworks.
PCI DSS
PCI DSS validates Esper’s status as a secure cloud provider for Android mPoS.
SOC 2 Type 2
Esper’s SOC 2 Type 2 audit assessed 60+ security controls against best practices for service organizations.
ISO 27001
Esper is certified against a globally-recognized standard for a comprehensive security management system.
Streamlined device management tools for retail hardware
Esper is built for dedicated use cases, optimized for retail, and versatile by design for all your hardware needs. Start a trial today to see why our next-gen MDM platform is the best choice for retail devices.
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