How Esper Leverages DevOps Best Practices for Device Management
Traditional EMM (Enterprise Mobility Management) vendors push releases using a waterfall release model, resulting in infrequent releases to customers. That’s a long time to wait for new features and updates, especially when you have devices in the field that both you and your customers depend on every day for business operations. But that’s the issue. Traditional EMM is not built to be flexible enough for evolving customer use cases in the dedicated device market — it is built to lock down corporate data on employee mobile devices.
That’s why we say Esper isn’t “just MDM.” Yes, we offer traditional EMM / MDM (Mobile Device Management) features like app management, kiosk mode lockdown, and precise device configuration, but DevOps for Android is our core. Because device-dependent businesses don’t just need to manage their devices — they need to innovate on their applications, deploy regular updates, and leverage user data to make informed decisions.
As the industry’s first Android DevOps Platform, we create a flexible and fully developed infrastructure for the entire lifecycle. We listen to our customers to get feedback on what they need and we deliver.
Esper technology adds DevOps capabilities to the mobile device management (MDM) category.
But it’s not enough to just talk the talk — DevOps is at the core of our product, but also at the heart of our company. Here are a few of the ways Esper is practicing DevOps principles to scale our solutions for customers.
- At Esper, we practice CI/CD. As evidenced by our releases, we have frequent deployments focusing on our customer’s needs. We maintain a list of feature requests and prioritize them based on the bandwidth and effectiveness. Frequently, larger capabilities are split across multiple sprints to deliver a robust feature. Businesses can make the most out of Esper by staying up to date on new features and updates — and sending us feedback about what you’d like to see next.
- All our deployments at Esper are automated based on approvals via Jenkins. We follow a gradual process where the content is deployed to one server at a time. This DevOps process of rolling updates ensures no downtime, so you don’t have to worry about data loss, missed opportunities, or brand damage.
- Our code flows seamlessly from development to production. We use infrastructure as code to help the Esper team have a full running system in no time. Our automated test cases check the deployed code to ensure a stable release to your Android device fleet — all of which are internal environments mimicking the production environment. This consistency helps developers to quickly build, test and deploy the content to mobile devices management.
- One of our favorite DevOps principles is to measure everything because no business can make informed decisions without metrics. We collect logs to debug issues for any failure, which helps our team provide a faster solution. We’ve also introduced monitoring with auto-healing capability. Esper’s team continuously monitors all the systems and can provide solutions in real-time, so you don’t have to worry about any interruptions in production.
- At Esper, we support multi-region failover. This is a DevOps practice of having standby servers and services in case of failure. There is the replication of systems in real-time. This backup is used if the existing service is out of reach, meaning your device deployment will not face downtime.
So consider Esper as not only the Android DevOps platform; more fundamentally, we are DevOps ourselves! Learn more about why Esper is the platform for Android DevOps. Start a free 30-day trial with us!