Cut Device Onboarding Time by 60%+ with Esper Android Device Enrollment & Provisioning Templates

If you’re an IT manager who’s responsible for an Android fleet, you’re most likely spending hours onboarding devices. If you’re manually picking policies, apps, and settings, you’re most likely tired of it.

Device enrollment and provisioning is time-consuming and it can detract from your ability to focus on more strategic work. Luckily, you may be able to work a lot more productively. 

Device Onboarding with Traditional MDM Platforms

Using a traditional MDM solution is more efficient than manually provisioning each mobile device. But, MDM onboarding is still really time-consuming.

Device enrollment and provisioning is a multi-step process in most MDM platforms: 

Install an MDM App

Normally, you install an application from the Play Store to connect the device to the MDM platform. Sometimes, you have to download multiple apps to grant different types of permission and access the MDM solution. The installation process is repeated on every single device in the fleet. 

Install Business Apps

Next, you configure devices according to your use case. Typically, this starts with installing private and Play Store apps.

Choose Policies & Configurations

You then manually apply policies for device security, usability, and settings. This step is done one device at a time on other MDM platforms. 

Some MDM platforms give users the option to apply settings to an entire group of devices. But, this only works if you’re enrolling and provisioning an entire group of devices at once, which isn’t how real life device management usually works. 

In an actual Android device management scenario, usually:

  • You don’t onboard all your devices at once.
  • Not all devices need similar policies 
  • More than one member of the IT team is involved with device onboarding

When you consider these real-world use cases and how time consuming it is to enroll and provision a device using traditional MDM, you can lose days working on just onboarding. 

How Time-Consuming is MDM Device Onboarding?

For the sake of explanation, let’s suggest that, on average:

  • Downloading and installing an MDM app to a device takes 2-3 minutes per device.
  • Choosing business apps, defining policies, and configuring settings is another 5-8 minutes.
  • Applying your chosen settings and installing apps to physical devices takes 5-7 minutes.

This reflects best case scenarios, where things go smoothly because you only need a few apps. It’s also assuming you have strong internet connectivity and all devices are online.

In total, you will ideally spend 12-18 minutes enrolling and provisioning each device. If you have to onboard 50 devices in a single day and you blitz through it at 12 minutes per device, you’re still looking at 10 hours of work. It’s just not realistic or practical. 

How to Streamline Android Device Enrollment

Esper’s Design and Engineering team used a design thinking approach to streamline device enrollment for our customers. Design thinking’s “goal is to understand the problem from the end user’s perspective,” writes DynAgility

After mapping out the process of manual enrollment and provisioning, we identified the following customer needs:

  • Reduce device onboarding time
  • Avoid unnecessary MDM app downloads
  • Reduce repetitive actions
  • Fewer steps and tasks for device setup
  • Simple, usable onboarding process

These goals were used to design our provisioning template feature. 

So, What Are Provisioning Templates?

Provisioning templates are simple starter kits for device enrollment that contain your chosen configurations, settings, and business apps. Each template is auto-assigned a single QR code for the entire configuration set. 

Creating a template takes about 5-8 minutes on average. However, each template can be reused to infinity. You don’t need to recreate configurations and settings for each device, or download any apps to start onboarding. 

Enrollment and provisioning with a template involves just two steps:

Step 1: Factory reset your device
Step 2: Scan your template QR code

That’s it, you’re set. Your device will auto-load configurations and communicate with the Esper cloud within 5-8 minutes after QR code is scanned. 

To learn more about how to create a template, head over to our docs or read  Esper’s Compliance Policy vs. Settings vs. Provisioning Templates: What’s the Difference?

What Enrollment & Provisioning Templates Mean for Your Workload

Let’s re-examine the time commitment for device onboarding when you add enrollment and provisioning templates into the mix:

  • Configuring each template takes 5-8 minutes
  • QR code provisioning for each device takes 5-8 minutes

For 50 devices, you’ll spend a total of 255 minutes. That’s 4.25 hours, or 58% faster than the 10 hours needed to manually provision 50 devices with a traditional MDM solution. But, that’s assuming one person is doing all of the enrollment work.

Anyone can onboard devices with a template QR code. Non-technical staff members just need to scan the template onboarding QR code and wait 5-8 minutes for a fully-operational kiosk, smartphone, tablet, or mPoS. 

How much productivity could you gain if you completely offloaded your device onboarding responsibilities by sharing QR codes with your device users? We’ll let you do the math, but it’s likely to be well above 70% time savings. Your time-to-deployment could also be weeks faster if you’re able to quit routing devices through the IT home office for manual provisioning.  

With Esper, you gain the ability to create an unlimited number of provisioning templates. You save loads of time on device onboarding, which means you can perfectly tailor configurations to fit your use cases. 

So, what are you waiting for? Provisioning templates have a huge impact on our customer’s operational productivity. Try our free, 30-day trial TODAY to turn up your productivity.