Android Telehealth in the Time of COVID-19

The DroidDevCast is a weekly podcast brought to you by the team at Esper, where we explore all things Android, single-purpose devices, and OSS development.

In this episode, Esper Platform Evangelist and podcast host Rin Oliver is joined by Shawn Withrow, a Business Analyst at Common Spirit who works with Cerner ProVision Document Imaging (CPDI) to discuss Android telehealth, healthcare in a pandemic, and how the role of Android mobility has changed during COVID-19. 

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How Android Telehealth Benefits Providers and Patients

“Patient safety and continuity of care are critical right now,” says Withrow. “I’ve seen that telehealth went from being an optional service to a critical one. It’s allowed any visits that would otherwise face cancellation… to keep moving forward.”

Withrow considers care continuity critical, especially when it comes to mental health services during what “continues to be a very stressful time for many people.”

“I always keep in mind that folks don’t typically visit hospitals and clinics by choice,” highlights Withrow.

Instead, as Withrow points out hospitals and clinics are places where “sick people congregate” and disease transmission threats have caused people to go above and beyond for safety. Android telehealth is a clear choice to make sure certain patients can receive treatment over distance.   

The Advent of Android Electronic Medical Records

“What I’ve always heard while working with medical records is that providers are reluctant to carve up time to sit at a desk [and] sign documents,” says Withrow. “Providers like to stay mobile,” which is why it’s so important that mobility has unlocked EMR data entry and retrieval from a single computer or server location.  Withrow believes mobile EMR has improved provider compliance and response times.

“I also consider patient portals to be a huge benefit… [In the past,] the only way to get your record was to show up in person at the correct location. My main job for a decade was helping hospitals and clinics move from paper records to electronic ones,” Withrow continues. “And back when everything was on paper, I would constantly see people in the midst of dealing with poor health or an insurance battle or limited mobility have to [pursue] the medical records department.”

“I think that the continued move to electronic data entry [for medical records] is absolutely the right move.”

The Future of Android Telehealth

“We are getting a lot closer to the dream of equipping every provider with a device that allows them to access their clinical system” says Withrow.

“It’s so much closer than it’s ever been.” Withrow remembers a time in the past where mobility vendors expected doctors to carry around “bricks” of devices to electronically capture data on-the-go.” Luckily, Android telehealth devices have evolved.

“So where we have more computing power and higher resolution cameras in budget devices,” says Withrow, it’s created an ecosystem where healthcare companies are more mobile than ever before. And, he also believes the move toward mobility “is the right move.”

In This Episode of the DroidDevCast

00:51 – Withrow’s thoughts on how the role of telehealth has evolved during COVID-19. 
01:53 – How patient access to health records has changed. 
03:20 – How telehealth has had a positive impact on patient healthcare access. 
04:08 – Why Android devices impact provider telehealth adoption

You can read the full transcript of this interview on Simplecast. We’ll be back next week with another exciting episode. In episode eight, we’ll be discussing Esper’s Android device lab with our VP Technical Sales, Keith Szot.

As always, be sure to like, subscribe, and listen to the DroidDevCast wherever you get your podcasts from.

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