Esper’s Series C Round: Doubling Down on DevOps for Devices

Author

Yadhu Gopalan

This post is written by Yadhu Gopalan

I am excited to share that Esper has closed a $60M Series C funding round, led by Insight Partners and joined by past investors including Scale Venture Partners, Madrona Ventures, Root Ventures and Ubiquity Ventures. We thank all of our investors for their ongoing belief in Esper’s mission. Including our $30M Series B round in May, Esper has attracted nearly $100M in capital since we started the company.

Where is Esper headed from here?

We’re going to evangelize DevOps thinking at the edge. We’re going to build critical infrastructure for enterprises and their customers. We’re going to empower mission-critical tools like point of sale terminals, in-store kiosks, and patient monitoring devices.

Esper will leverage financial strength into building and innovating the infrastructure our customers need to manage their device fleets seamlessly. This latest funding round will primarily be used to expand Esper’s ability to get in front of more enterprise customers. This means expanding our hardware and software partnerships like Siyata for first responders.

Our biggest opportunity right now is getting the word out to more enterprises that Esper exists. Our customers tell us that we are completely resetting their assumptions about what is possible. It’s so rewarding to see the light bulb go off when a customer realizes all of the infrastructure they no longer have to build themselves.

What does it mean to “double down” on DevOps for devices?

While agile development is now standard in most software development, it isn’t yet when it comes to managing device fleets. True agility demands DevOps-powered infrastructure to close the loop and bring that investment to life.

For enterprises especially, dated thinking limits what’s achievable with a device strategy. New thinking — DevOps thinking — is how you continuously and reliably deliver amazing experiences for customers. More than 200 enterprises and 2,000 developers use the Esper platform and like how we think. They decided to skip the challenge and expense of building custom infrastructure and device management systems. By partnering with Esper on infrastructure, they can focus on what matters: their customers. Where would you rather be committing 80% of your engineering resources on any given day: infrastructure, or the mission-critical applications your customers rely on?

Esper powers our customer’s customer

Our customers tell us that once they add Esper infrastructure, something magical happens: Dev teams suddenly have more free time to focus on product features, not maintenance. Resources previously spent on device management can now be spent on making those devices work better, deliver more value, and delight people. Big ideas can turn into realities faster. Customer experiences that weren’t possible before suddenly become possible.

Ordermark is a clear reflection of our “customer’s customer” philosophy. Using a custom tablet, Ordermark lets restaurants manage all of their online ordering systems like UberEats and GrubHub in one place. They’ve helped thousands of restaurant brands nationwide streamline online ordering, in turn driving millions of new orders.

Take our new partnership with Siyata Mobile on a rugged handset that’s designed to meet the extreme demands of emergency first responders. But in order to make that handset as reliable as the rest of the lifesaving equipment our heroes carry, a touchscreen wasn’t an option. This introduced unique device design and management challenges. We embedded Esper on Siyata’s handsets and streamlined fleet management on the back end.

Working with Esper, Spire Health gained the foundation they needed to build a digitally-native healthcare monitoring solution, and sprinted from pre-launch to thousands of devices in the field.

Join us on this journey

We’re working hard to free our customers to focus on impactful features instead of uptime and upkeep. In the year ahead, Esper’s team will grow, and our product will rise to meet the challenge that’s behind everything we do: Bringing device innovations to life for our customers.

On behalf of my co-founder Shiv Sundar and the entire Esper team, I want to share sincere thanks to our investors, our amazing team, and to all of our customers. We couldn’t spread the DevOps for devices mindset without you.

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